Privacy policy
Last updated: July 14, 2026
This Privacy Policy explains how CetArt collects, uses, discloses, and protects personal information when you visit cetart.com, place an order, contact customer support, subscribe to marketing communications, or otherwise interact with our online store.
In this Privacy Policy, “CetArt,” “we,” “us,” and “our” refer to the operator of cetart.com.
Who is responsible for your information
CetArt is responsible for the personal information collected directly through this online store, except where another service provider processes information as an independent data controller under its own privacy policy.
CetArt
Yakuba Kolasa 7, off 142
Kyiv, Kyiv 03148
Ukraine
Email: shop.cetart@gmail.com
Personal information we collect
The information we collect depends on how you interact with the store.
Contact and account information
This may include:
- Your name.
- Email address.
- Telephone number, when you choose to provide it.
- Customer account information.
- Communication and marketing preferences.
Order and delivery information
This may include:
- Billing and shipping addresses.
- Recipient information.
- Products ordered, selected sizes, quantities, and prices.
- Order numbers and transaction details.
- Shipping method and tracking information.
- Returns, refunds, cancellations, and customer service history.
Payment information
Payments are processed through Western Bid, Shopify-supported payment services, PayPal, Google Pay, card networks, banks, and other payment providers available during checkout.
CetArt does not normally receive or store your complete payment card number. Payment providers may provide us with limited transaction information, such as payment status, payment method, billing details, transaction identifier, and fraud-screening results.
Device and usage information
When you visit the Site, we or our service providers may automatically collect information such as:
- IP address.
- Browser and device type.
- Operating system.
- Language and time zone.
- Approximate location derived from your IP address.
- Pages, products, and collections viewed.
- Search terms and referring websites.
- Shopping cart and checkout activity.
- Interactions with advertisements, emails, and store features.
- Cookie identifiers and similar technical information.
Customer support information
When you contact us, we may collect your email address, order number, messages, photographs, attachments, delivery information, and other details needed to respond to your request.
Information from third parties
We may receive information from Shopify, Western Bid, payment providers, shipping carriers, analytics providers, advertising partners, social media platforms, fraud-prevention services, and other service providers involved in operating the store.
How we use personal information
We may use personal information to:
- Operate, maintain, and improve the Site.
- Create and manage customer accounts.
- Process orders and payments.
- Produce, package, and deliver products.
- Provide order confirmations, invoices, shipping updates, and tracking information.
- Manage returns, refunds, cancellations, disputes, and chargebacks.
- Respond to customer support requests.
- Prevent fraud, unauthorized transactions, abuse, and security incidents.
- Comply with tax, accounting, customs, legal, and regulatory obligations.
- Measure Site traffic and improve store performance.
- Personalize the shopping experience.
- Send marketing communications when permitted.
- Measure and improve advertising campaigns.
- Establish, exercise, or defend legal claims.
Legal bases for processing
Where the General Data Protection Regulation, UK GDPR, or similar laws apply, we process personal information on one or more of the following legal bases:
- Performance of a contract: to process and deliver an order or provide requested customer service.
- Consent: for certain cookies, targeted advertising, or marketing communications.
- Legal obligations: to comply with tax, accounting, customs, fraud-prevention, and regulatory requirements.
- Legitimate interests: to operate and improve the store, protect our business, prevent fraud, understand store performance, and provide effective customer service, provided those interests do not override your rights.
You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.
How we disclose personal information
We disclose personal information only when reasonably necessary to operate the store, fulfill orders, provide services, meet legal obligations, or protect legitimate interests.
Shopify
Our online store is hosted and powered by Shopify. Shopify processes customer information to provide storefront, checkout, hosting, security, customer account, analytics, and related ecommerce services.
You can review Shopify’s consumer privacy information at:
Shopify Consumer Privacy Policy
Western Bid and payment providers
This store is integrated with the Western Bid™ ecommerce platform. Western Bid, Inc. acts as the Merchant of Record for purchases completed through the store and processes payment-related information.
Customers may see WESTERN BID listed on their PayPal account, bank statement, or credit card statement.
Order and transaction information may be disclosed to Western Bid, PayPal, Google Pay, card networks, financial institutions, fraud-prevention providers, and other payment services involved in processing a transaction.
Production, delivery, and customer service providers
We may disclose necessary order information to printing, production, packaging, fulfillment, shipping, postal, courier, customs, returns-management, and customer service providers.
These providers receive only the information reasonably necessary to perform their services, such as the recipient’s name, delivery address, contact details, order contents, and tracking information.
Analytics and advertising providers
Depending on the services enabled on the Site and your privacy choices, we may use Shopify analytics, Google Analytics, Google Ads, Meta services, Microsoft advertising services, and similar platforms.
These services may process device information, cookie identifiers, approximate location, browsing activity, purchases, and interactions with advertisements.
Where required by law, non-essential analytics and advertising technologies are used only after consent has been provided.
Embedded content and social media
The Site may contain embedded videos, social media links, and content provided by services such as YouTube, Facebook, Instagram, Pinterest, X, and other platforms.
When you load or interact with third-party content, the provider may collect information under its own privacy policy.
Legal and business purposes
We may disclose personal information:
- To comply with applicable laws, regulations, court orders, or lawful government requests.
- To investigate fraud, security incidents, disputes, or violations of our terms.
- To protect the rights, property, and safety of CetArt, customers, service providers, or others.
- In connection with a merger, sale, restructuring, financing, transfer, or acquisition of all or part of the business.
Sale, sharing, and targeted advertising
CetArt does not sell customer lists or personal information for money.
However, some privacy laws may define the use of advertising cookies, pixels, or disclosures to advertising partners as “selling,” “sharing,” or processing for targeted advertising, even when no money is exchanged for the information.
Where applicable, you can opt out through the Cookie preferences or Your privacy choices link displayed on the Site.
Marketing communications
We may send marketing emails only when you have subscribed or when otherwise permitted by applicable law.
You can unsubscribe at any time by using the unsubscribe link included in a marketing email. We may still send non-marketing messages concerning orders, payments, shipping, security, returns, or customer service.
Cookies and similar technologies
We use cookies and similar technologies to operate the Site, remember preferences, maintain the shopping cart, support checkout, prevent fraud, analyze performance, and provide advertising where permitted.
Cookies may include:
- Essential cookies: required for security, navigation, cart, checkout, customer accounts, and other core store functions.
- Functional cookies: used to remember language, location, currency, and other preferences.
- Analytics cookies: used to understand traffic and store performance.
- Advertising cookies: used to measure campaigns and provide relevant advertising where permitted.
You can manage non-essential cookies through the Cookie preferences link on the Site. You can also control cookies through your browser settings, although blocking essential cookies may prevent certain store functions from working correctly.
Shopify’s current cookie information is available at:
Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
Retention periods may depend on:
- The status of the customer account or order.
- Customer service, return, refund, and dispute requirements.
- Tax, accounting, customs, and record-keeping obligations.
- Fraud-prevention and security requirements.
- Applicable limitation periods and legal claims.
When personal information is no longer required, it may be deleted, anonymized, or securely retained where continued storage is required by law.
International data transfers
CetArt operates internationally, and our service providers may process information in countries other than the country where you live.
These countries may have different data protection laws. Where required, appropriate safeguards are used for international transfers, such as contractual protections, adequacy decisions, or other legally recognized transfer mechanisms.
Automated processing and fraud prevention
CetArt does not use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects for customers.
Shopify, Western Bid, payment providers, and fraud-prevention services may use automated systems to identify potentially fraudulent, unauthorized, or high-risk transactions.
Information security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no online transmission or storage system can be guaranteed to be completely secure. Customers should protect their account credentials and contact us if they suspect unauthorized account or payment activity.
Children’s privacy
The Site is intended for adult customers and is not directed to children.
We do not knowingly collect personal information directly from children in violation of applicable law. If you are a parent or guardian and believe that a child has provided personal information to us, contact us so that we can review and, where appropriate, delete it.
Your privacy rights
Depending on your location and applicable law, you may have the right to:
- Request information about how your personal information is processed.
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information.
- Request restriction of certain processing.
- Object to certain processing based on legitimate interests.
- Withdraw consent where processing is based on consent.
- Request a portable copy of certain information.
- Opt out of the sale, sharing, or use of personal information for targeted advertising where applicable.
- Not receive discriminatory treatment for exercising applicable privacy rights.
- Lodge a complaint with an appropriate data protection authority.
These rights may be subject to legal limitations and exceptions. We may need to verify your identity before completing a request.
To submit a privacy request, email shop.cetart@gmail.com and write Privacy request in the subject line.
Authorized representatives
Where permitted by law, an authorized representative may submit a privacy request on your behalf. We may request evidence of authorization and may also verify your identity directly.
Third-party websites
The Site may contain links to third-party websites or services. CetArt is not responsible for the privacy, security, or content practices of third parties.
Review the privacy policy of any third-party service before providing personal information.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to our services, technologies, business practices, legal obligations, or service providers.
The updated version will be published on this page with a revised “Last updated” date.
Contact us
For privacy questions, complaints, or requests concerning your personal information, contact:
CetArt
Yakuba Kolasa 7, off 142
Kyiv, Kyiv 03148
Ukraine
Email: shop.cetart@gmail.com
We usually respond to general inquiries within 1–2 business days. Privacy requests may require additional time depending on their complexity and applicable legal requirements.
If you are not satisfied with our response, you may have the right to contact the data protection authority responsible for your country or region.